Welcome to our frequently asked questions (FAQ) portal. Here you will be able to find your necessary information regarding our services that are asked by our valued customers. We have presented our details service and other related information in this portal. If you do not get to find any of your desired information here, please feel free to contact PiXelz Center Team for assistance.
Yes, you have to Register to access in PiXelz Center portal but it’s very easy to handle. You will need to fill out a few fields like your name, email, password, company name, country of origin & phone number and then you will be able to start using our services immediately from the website portal.
Yes. We do offer a free trial up to 2 images so that you can judge our quality of service before taking your final decision. You can give your sample images us so that we can provide you the completed task as a demo. Please visit the FREE TRIAL Portal right now to send the test images.
In generally our turnaround time is 48 hours. There are multiple options you can choose from when you place an order accordingly via our Service Portal.
It is completely automated and most of the task can be done via PiXelz Center’s Service Portal, which is pretty easy to use. Just a few steps there!
JPEG is mostly preferable. We accept images of any file types and sizes (JPEG, AI, TIFF, PSD, PNG & CR2 etc.). So do not hesitate to send your files to us, no matter whatever the format is.
Whenever it is necessary to process a large volume of images within a very short period of time, our rush service is the best solution in this perspective. This service gives a special facility to get the work done quickly.
Yes, our dedicated designer team works 24/7 and 365 days for making your life easier. We provide our services not only in day but also at night. We have dedicated customer service operators who are working in 3 shifts to continue the work on 24 hours in a day.
Quality & Satisfaction
It is very much important to complete a project perfectly within the required time frame. But it is much important to finish the work maintaining a high quality & perfection. Yes, we strongly follow 3 step quality control processes throughout our workflow to provide utmost quality work. It ensures the finest quality of the finished photos.
We maintain our quality all levels of workflow by the client’s direction & guideline to ensure the most quality work. You will be given an unlimited number of revisions to find you the best result possible. However, we assure 100% money back guarantee as per company rules if you are not satisfied with the done work.
Normally our price starts at US $0.39/ for per image. Price mainly depends on image complexity, quantity and turnaround time. You can view our pricing chart to get approximate idea of cost of our services. There are no invisible charges here. Prices are mentioned separately and are subject to a starting price for each category of services. So, we cordially request to send your queries at firstname.lastname@example.org
Sure, you can ask for a quote for your images any time. Please click also this Get A Quote to navigate right away.
Yes, we offer discounts facility on bulk image processing services. Mostly discount depends on the image volume and image categories. If you send us 500+ images in a month, you will get a 5-10% discount on total spending money, which will be added to your account wallet to be used for any future jobs.
About PiXelz Center
PiXelz Center is a one of the best offshore outsourcing image editing service company primarily based in Dhaka, Bangladesh specialized in Image Background Removal, Clipping Path, Image Cut Out, Image Masking, Shadow Creation, Image Retouching, Image Manipulation, Image Restoration, Raster to Vector, eCommerce Image Editing, Cropping & Resizing etc.
We mostly work with top photographers, photographic Studio, retailers, eCommerce sites, brands, advertising agencies, web design companies, catalogue companies, printing & pre-press companies, sport-clothing companies and lots more.
PiXelz Center’s headquarter is in Dhaka, Bangladesh for low cost labor facility & business development branch in NY,USA.
Image Upload & Download
You will be able to upload your images from our Website Portal. You do not need an FTP account. You will find everything of order inside the portal. You can also send your file through Web Uploader Channel.
You will be notified over email when images are ready for you.
You can start downloading your images right away using the download link in your email. You will be notified over email upon job completion.
Yes, 100% safe undoubtedly. PiXelz Center provides best assurance to secure all clients’ data the best way possible. We use the updated technology & tools and practice it in a standardized way to ensure the highest security and confidentiality of your data so you can be sure nothing is going to be compromised for ensuring super security.
Payments & Billing
We have secure and hassle free payment system. We prefer to accept payment through PayPal. Clients also make payment via Payoneer, Payza, Skrill along with all major debit / credit cards.
Yes, bank wire transfer can be an option for regular clients who pay us for weekly/monthly basis.
We always prefer you to pay us when the project is done completely. If you have regular jobs for us, you can choose weekly/monthly pay option. Weekly/monthly payment is only for trusted and dependable clients.
Yes, it will already be there. When you update your billing information in the web portal and the system will automatically update your VAT ID in each invoice accordingly. You can print it for your purpose to be served.